Club Sapphire

Club Sapphire, a program that offers you exclusive dining and lifestyle benefits, such as, exclusive discounts on food and beverage, preferential room rates and great discounts at the spa, at any participating hotel in the UAE.

A membership that provides you with a new way to experience the lifestyle you deserve.

Live the luxury with us TODAY! Be part of this prestigious program to obtain your complimentary gifts, exclusive privileges and special discounts at our upscale partner hotels.

  • Acceptance: Enrollment and use of the Club Sapphire mobile app and website constitutes acceptance of the terms and conditions listed herein.
  • Membership Benefit Conditions: All Membership benefits are valid only during the Membership term and shall automatically expire thereafter. All benefits are subject to availability, valid seven days a week, excluding Black-out Dates (refer to point f below), and may not be used in conjunction with any other discount or promotional offer.
  • eCertificates: HOTEL must be notified of the intended use of eCertificates at the time of advance reservation. eCertificates are valid seven (7) days a week up to the expiration date mentioned on said eCertificates. Validity will not be extended beyond the mentioned expiration date. May not be used in conjunction with any other discount/ promotional offer.
  • Membership App: Membership App cannot be resold, auctioned or exchanged for monetary value.
  • Transferable and Non-Transferable Benefits:
    Transferable: Benefits may be used by the Member or by a Member’s guest. The Member/ Mobile app need not be present at time of guests’ use of the benefit. eCertificate code must be provided at the time of use.
    B. Non-Transferable: Benefits may be used only by the Member and upon presentation of their valid mobile app. Proof of identification may be required by HOTEL.
  • Participating Hotels: All Membership benefits are valid only at participating hotels and participating outlets. For a full list of participating hotels and outlets, visit the ‘Participating Hotels’ page.
  • Black-out Dates: All benefits shall not be valid on the following dates: Valentine’s Day, Christmas Eve, Christmas Day, New Year’s Eve and Day, Eid El-Fitr, Eid El-Adha, other local national holidays, F1 and ADIPEC.
  • Modifications (Hotel, Restaurant & Benefit Changes): Participating hotels and/or restaurants may cease to honor benefits without prior notice. Benefits may also be subject to change without prior notice. Wherever possible, Members will be kept updated on all such modifications. Members can also verify hotel/restaurant participation & benefits by contacting the Club Sapphire Member Services office near you. Membership Program marketing agent declines any responsibility for any such modifications.
  • Currency Exchange: Amounts listed in US$ may be calculated in local currency at current exchange rates.
  • Cancellations and Refund: Cancellation of Membership will be honored up to ten (10) days from the date of issue. Refund will be applied only if the Membership benefits have not been used. A cancellation fee of twenty-five Dollars (US$ 25.00) will apply.
  • Limitation of Liability:In no event shall the owners, operators, franchisors or licensors of any hotel that may accept the benefits of membership herein, or any of their affiliated or subsidiary companies, or their directors(hereinafter collectively the “Managers”), agents, managers, or employees, or the proprietor or the marketing agent of the Membership Program be liable for any indirect, special or consequential damages; and without limiting the generality thereof, including any loss, cost or damage to, or suffered by, the Member or others, arising from defects, negligence, delays, failure of performance or non-performance., In the event of a breach of any the provisions hereof by any Manager, the extent of any liability of any such Manager shall be limited to the amounts paid by Member as a subscription for membership in the marketing programme.
  • The marketing agent is Al Saqar Al Abyadh Marketing Process Management. In no way is Al Saqar Al Abyadh Marketing Process Management liable for any indirect, special or consequential damages including any loss, cost or damage to or suffered by Member of or others arising from defects, negligence, delays, failure of performance or non –performance, including all claims demands, obligations, liabilities, indebtedness, breaches of contract, breaches of duty or any relationship liability for acts omissions, misfeasance, malfeasance, damages of every type, nature or kind suffered by the Member of or others resulting from the action or inaction of the Hotel, its agents or employees. Full terms and conditions of membership can also be found on the program website.